Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.
Returns
Test 2
Shipping
Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 3-5 business days, while expedited shipping can take 1-2 business days. You will receive an email notification once your order has been dispatched, along with a tracking number.
If your order has not been shipped yet, we may be able to update the shipping address. Please contact our customer support team as soon as possible to make the change. If your order has already been dispatched, we cannot modify the shipping address.
our parcel will be delivered by one of our trusted shipping partners, such as Royal Mail, Hermes, or DPD, depending on your chosen shipping method and location. We offer several delivery options, including standard, expedited, and next-day delivery, and you will receive tracking information once your order has shipped.
We ensure that all items are shipped in discreet packaging. Your parcel will arrive in plain, unbranded packaging with no indication of the contents. This ensures your privacy and peace of mind. The only information on the package will be the delivery address and a shipping label.